Godrej reinforces its quality commitment with ‘Godrej Promise’ of 5-years comprehensive warranty & no hidden cost, across its appliances portfolio
India, 10th April 2026: Reinforcing the brand’s commitment towards unlocking experiences that build trust and loyalty among consumers, the Appliances Business of Godrej Enterprises Group has announced ‘Godrej Promise offering Five-years Comprehensive Warranty with no hidden costs* across its appliances portfolio. With this the brand aims to instil a strong sense of reassurance, empowering consumers with confidence in their appliance purchase decisions.
At a time when purchase decisions are increasingly influenced by reliability and after-sales assurance, this offering brings greater clarity and confidence to the ownership experience. Having seen a huge response for its extended warranty offer on its split ACs and inverter window ACs through last year, the company extended the ‘Godrej Promise’ across a wide range of products including refrigerators, washing machines, air coolers, microwave ovens, and deep freezers over and above the split and inverter window ACs, purchased from 1st April 2026 onwards.
This initiative is supported by a newly launched integrated campaign that draws from a simple yet powerful consumer insight: while promises are easily made in everyday life, they are rarely backed with true accountability.
Kamal Nandi, Business Head at Appliances Business of Godrej Enterprises Group, said, “Staying true to our philosophy of unlocking experiences that build loyalty among consumers, the Godrej Promise is a decisive step to reinforce our quality and strengthen brand trust. Our five-year comprehensive warranty is fully transparent and free of hidden costs across our portfolio. This initiative reflects our commitment to delivering lasting value and peace of mind, while reinforcing our appliances as a benchmark in the industry for reliability and quality.”
Arnab Bagchi, Head of Service at Appliances Business of Godrej Enterprises Group said, “The Godrej Promise reflects our confidence in the product quality, backed by our strong service credentials. Consumers can now enjoy reliable performance backed by a transparent, five-year comprehensive warranty worth up to ₹12,000.”
Godrej’s 5-years free comprehensive warranty offers substantial value across product categories. It covers key services including gas recharge in products like ACs, Refrigerators and Deep Freezers, technician visits and even includes remote replacements for ACs. The offer value ranges from Rs. 4000 for air coolers to Rs. 12000 for premium refrigerators. This ensures meaningful long-term savings and peace of mind for consumers and will be available to end customers across channels, in all parts of the country.
About Appliances Business of Godrej Enterprises Group
Appliances business of Godrej & Boyce, part of Godrej Enterprises Group is one of the leading Home Appliances players in India. It was the first Indian company in 1958 to manufacture refrigerators and since then the brand has expanded its portfolio across several categories like Washing Machines, Air Conditioners, Microwave Ovens, futuristic Thermo-electric cooling solutions, Air Coolers, Deep Freezers, highly specialized Medical Refrigerators, Dishwashers, and the specialized Insulin Cooler. This portfolio has been powered by the driving philosophy of ‘Things Made Thoughtfully.’
Environment protection is a core value at Godrej and our products and processes are based on both human-centric design and planet-centric design. Both manufacturing units of the Appliances business of Godrej Enterprises Group became the first in India to win the coveted Platinum Plus Green Co. certification for their pioneering eco-friendly practices. The brand takes pride in its carefully designed products and environment-friendly technologies. Further to this, it promptly provides the best-in-class consumer – rated after-sales service through 950+ service centres and 4000+ SmartCare service experts pan-India.
To learn more visit: https://www.godrejenterprises.com/home-appliances
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*T&C visit: http://bit.ly/GATnC_
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